Page 13 - 2019-2020 HVAF Annual Report

“With the addition of several new programs in 2018, HVAF expanded its impact by helping more underserved veterans and increasing its capacity to offer additional services. Because of the wide array of services offered, our teams collaborate every day with our veterans to further the mission of the agency and to most effectively deliver services that demonstrate the dignity our veterans possess.”
Bryan Dysert VP, Operations
“HVAF’s food and clothing pantries were redesigned this year; and key partnerships were established ensuring that our veterans receive more fresh produce, milk and dairy products when they visit. We have been focused on delivering the highest level of customer service to each veteran, reflecting our deep respect and gratitude for their military service.”
Emmy Hildebrand VP, Strategy
"The Advancement Team continued to increase community engagement, broaden public awareness, and develop more financial support from indivduals, corporations, and foundations. From these efforts, HVAF was able to dedicate more funding and in-kind goods to programs such as the food pantry, street outreach, and employment services."
Ashlee Walls VP, Advancement
“In 2018, HVAF strengthened fiscal processes and client support by adding a new member to the Finance Team who is responsible for bookkeeping and check processing to ensure our client’s financial needs are being responded to quickly and efficiently.”
Veronica Gabbard VP, Finance
Respect: Veterans protect our freedoms.
Dignity: Everyone has value.
Collaboration: Teamwork and partnership with, and for, our clients. Honesty: Truth and transparency. Professionalism: Right words and actions.
Positive Experience: Exceed expectations.
"Our personnel team worked to continue improving the employment experience. We created and enhanced a formal orientation process that covers all aspects of the agency, conducted monthly staff luncheons, increased benefits, and hosted quarterly fun staff engagement events which have all proved successful in boosting morale. This allows us to continue to retain and recruit essential mission-focused employees who will provide the best service to the veterans in need we serve every day."
Sammy Mitchell VP, Personnel
"In 2018, the support team completed the monumental task of restoring Carson, LaFever, Paul and Keltner housing properties. Restoration included: new sidewalks, roofs, porches, parking lot areas, flooring, carpets, paint, windows and new appliances. The professionalism and high standards of work exhibited by our maintenance team are an example of our never-ending goal to provide our veterans with a place to call home and a constant reminder of the respect and dignity our veterans deserve."
Bernie Kruse VP, Support
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HVAF Values: